Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"I purchased a new Victory Vegas recently. I purchased a motorcycle from Carl's a couple of years ago and traded in that bike. Josh, the best sales person at Carl's, gave me a great price for my trade-in and a great price for the new bike. No pressure, no hassle, great buy. "
By: John Boise,ID
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"Top notch people. Shane has answered questions and concerns I've had with solid answers and solutions. Live in S.W. Nebraska so can't do business in person. Wish I could. Thank you! Todd Ellinger"
By: Todd Culbertson,NE
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"After purchasing my first Honda CR80 from Carl's almost 25 years ago, I was very pleased to return and see that nothing has changed in regards to the great product knowledge and customer service experience! My wife and I purchased two new Polaris sleds for the kids this year, as well as all necessary apparel and equipment! There are quite a few things these days that separate top-notch dealers from the "shop down the street" and you guys definitely have it dialed! We were able to get in and out in no time and Brian's help with answering all of our questions/concerns with the sale were handled expeditiously! Brenda was great with riding apparel selections/sizes for the kids and went the extra steps necessary to make sure we would have everything available for our time deadline of before Christmas. And your reputation absolutely proceeds you in regards to service and performance upgrades. Hands down you build the fastest and best handling sleds I've ever experienced! Kudos to Tom, Shane and Deserae for their beyond-expert proficiency in service and warranty knowledge and for treating us like lifelong customers on our first (return) visit after so many years! Rest assured, we will see you in the spring to get the kids fitted for their first dirtbikes too and hopefully someday they can do the same for their kid's. Thank you again for your continued professionalism, product knowledge and enthusiasm for all the great memories you help create!
Regards,
Brian G. Backus & Stephanie D. Goddard "
By: Brian Eagle,ID
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"I hated bying vehicles at dealerships. Carl's cycyle sales changed all of that , they were more than fair on my trade in andsold me the most awesome motorcycle I have ever owned, a 2000 victory v92sc. Andrew was the salesman and it was a true pleasure to do buisness with him. He answered or returned all of my phone calls before and after the sale. thanks again and if you are looking at bying here I suggest you do it ,you won't be let down. thanks again Drew."
By: Adam caldwell,IA
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"I would like to thank Chris Kasel for all of his help with my 07 700 Polaris Dragon RMK. I have called and talked to Chris long distance several times and he is always ready and willing to help. I always ask lots of questions, and he always has the right answers. I just ordered Spindles, Powder pro Skis, skags, clutch weights, springs, helix, front & rear Holz suspentions, 4 shocks etc and I have never had so much help with any other dealer or performance shop. I have been to many states (20 years in the Air Force) and good customer service is hard to find. Now I know why Dick (Mr. Polaris in Alaska) recommend Carls. I will be sure to tell others! Thanks again for your help."
By: Robert Palmer,AK
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"we've had a great and positive buying experience at carlscycle. The salesman Josh was great. hopefully we'll get to buy more from them"
By: meredith kuna,ID
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"A few months ago, I had a power commander installed and mapped on my Kawasaki 900 Custom. The folks at Carl's Cycle had the PC installed and work completed before the estimated completion date and the bike runs great. Great service and a great product. Thanks."
By: John Boise,ID
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"I'm very pleased! I called at 9 AM and you got me right in for an oil change! Service was fast and friendly. Thanks!"
By: Patrick Meridian,ID
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"I purchased an 07'RMZ250 from Tim H and couldn't be happier. The bike rips, no problems at all. Can't wait for the snow to melt! Thanks for everything guys, I'm a Carl's life'r.....See ya soon"
By: Anonymous Ketchum,ID
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"I purchased a 2007 Honda cbr600rr and I love it. Drew was the salesperson that helped me and i couldn't ask for anyone more helpful or nice. I highly recommend Carl's to anyone looking to purchase a motorcycle or ATV and also I recommend Drew."
By: Nathan Nampa,ID
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"I have an RMK 800 with several performance upgrades. Haveing been to several other dealers that just couldn't get the performance out of it that I expected, I decided to try Carls. What a difference, Jon and Tom were awesome in listening to what changes had I made and what I wanted. I was very impressed with their shop, very professional. When I got the sled back it was a whole new animal. Performance was spot on! Even though it's a long drive, I'll be back. No one else can do what they do."
By: Reed Clackamas,OR
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"I drive 500 miles one way from California to have Carls work on my sled. With a one of the kind type of sled they built for me, nobody but myself, or the guys at Carls, touches my sled. Jack and all of the guys in service are great about answering any questions I have and setting me up for my riding conditions. They are the leader in Polaris snowmobile modifications and their set-up plain works day in and day out on the hill, where I need it most."
By: Anthony Auburn,CA
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"It was disappointing to see Bart Daily leave. He always took care of me and my friends. Tim has stepped up to the plate and is doing a great job. He could be your next sales manager. If nothing else, your other sales staff need to take notes from him. I look forward in working with him in the future. Rick in parts is always great to work with as well. Thank you"
By: Jody Nampa,ID
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"I bought a new klr650. Great bike. The hardest decision I had to make was which color. Great sales experience."
By: Dan Boise,ID
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"I purchased my first two four wheelers this weekend, Dale and the entire team were awsome. Being new to ATV's I had a lot of questions, I really felt like they wanted to make my experience as good as possible. I will recommend Carl to everybody I meet. Thanks"
By: Chris Mountain home,ID
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"WELL AT THE END OF LAST WINTER YOU GUYS TWEAKED MY SLED TO MY LIKING, SO I THOUGHT.......WELL HERE WE ARE IN 2007 AND ALL I CAN SAY IS MY SLED IS NOT TO MY LIKING,IT'S TO MY LOVING.HOLY COW..LAST WEEKEND I WENT UP AGAINST MY BUDDY AND HIS A.C.M1000,THE SNOW WAS DEEP AND THE HILL WAS LOOOOOONG AND STEEP.HE WENT FIRST,FRESH TRACK,RUNNING START,ALL THAT,AND HE WENT UP HALF WAY AND TURNED OUT.MY TURN..RODE TO BASE STOPPED AND NAILED IT,ROCKET TO THE TOP LIKE I CAME OUT OF A SLINGSHOT,AND MY SKI'S NEVER TOUCHED THE SNOW WITH ONE HECK OF A WHEELIE AT THE TOP..WOW. MY SLED ROCKS.CARL'S CYCLES MECHANICS KNOW THEIR STUFF. THANK YOU TOM HASSEL FOR ALL YOUR HELP..YOUR TEAM IS THE BEST.I CAN'T WAIT UNTIL THIS WEEKEND. DAVE MIHAICH, STEAMBOAT SPRINGS COLORADO "
By: DAVE STEAMBOAT SPRINGS,CO
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By: Robert middleton,ID
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"We had such wonderful service from Larry. We purchased a wonderful bike and are planning to purchase another very soon. Thank you very much for all of your help and allowing us to have such a wonderful purchasing experience."
By: Anonymous Boise,ID
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"I have been going to Carls for a long time now. Well since I was 6yrs old. I have been a loyal customer now for 24yrs. Everyone has the same product (ect). What draws me back to Carls is the service and the guys on the floor get you into the right bike for you, not the most money they can make... To me thats huge. Guys like Bart, Dale, and Shane make Carls feel like home, and guys I can trust and where I can send my friends and family with no worries. Shawna will make it happen. Thanks to everyone a true business and sales floor that has stood the times. And have always taken the time for a personal level of service, its rare these days. Thanks again guys and the 06 CBR 1000 is right on the dot. "
By: Jasen Boise,ID
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"My wife and I were in Boise last August visiting family. We had just purchased a new Brute Force 750 for myself at a dealer in the Salt Lake Valley. After having a mediocre experience with that dealership, we decided to check out your dealership while we were in town. At that point we had decided to start shopping for an ATV for my wife.
While there, we spoke to a gentleman named Russ Forsmann. He showed us a few machines that might interest her. He was very patient with us. After browsing at some other machines, my wife sat on a Brute Force 650 and fell in love with it. We were not in a situation that weekend to take delivery of it because we had our SUV and no trailer. So we passed it off and decided it was not the right time to purchase. Russ was awesome, he thanked us for coming in and gave us his card. No pressure was ever given to us to make a purchase.
After getting home to Salt Lake, we did some thinking and decided to purchase the machine after all. I made a phone call and Russ took care of everything else. It was easy and painless.
The following weekend we came back to town with the truck this time to take delivery. Not only did you guy's beat the pants off of any Kawi dealer in Utah for price but you treated us like an important guest. The free T-shirts were a nice touch as well! I only wish I had purchaed my Brute Force 750 from you! Thanks again for a wonderful experience."
By: John J Ruparcic West Jordan,UT
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"I wanted more out of my ’04 Vertical Escape, and my buddy stated, “If I’m going to spend some coin, there’s only one place … Carl’s Cycle.”
After many phone conversations with Tom Hassel at Carl’s I was totally satisfied and convinced that it’s going to be worth the 700 mile drive each way. When it was time to pick-up my sled, I drove to Boise and Tom gave me a tour of the shop and introduced me to the Tech that worked on my sled.
As an auto collision repair shop owner, I was very impressed with Carl’s shop and employees.
Top Notch in every fashion! Very impressive to say the least.
After driving back to Colorado I couldn’t wait to ride my sled. After a ride, all I can say is WOW!!
Thanks to Tom Hassel and the crew at Carl’s I’m extremely happy with my sled and investment … you guys rock! All of my summer and winter toys will definitely be tweaked at Carl’s Cycle. Thank you guys so much."
By: DAVE MIHAICH STEAMBOAT SPRINGS,CO
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"Hey Guys,
I just thought I'd drop you line and let you know I received my order in under a week (In Western Canada) installed my skis and have been sledding every weekend.
So thanks for the great service, and hope we all have lots of fresh snow to play in every weekend till summer."
By: Brad Kessler Calgary,AB
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"Hey, I got the jacket today, and I am very impressed!!!
I appreciate your hard work, and dedication to service!
I can't say thanks enough."
Sincerely,"
By: Derek Heitzman Billings,MT
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"I live in Washington State and a some time ago I was over in Idaho hunting. I
use a 1980 Suzuki DR 500 as my hunting motorcycle. On the first day out
hunting, I broke my clutch cable. I drove down to Carl's Cycle to see if
my bike could be fixed as quick as possible. To my satisfaction the part
was air freighted in, and I was using my bike again in two days."
"I had
the same situation 3 years ago when I blew-out my front tire and the
Service Department quickly adjusted their schedule to get me back on the
road."
My intention of writing this note is to thank Carl's Cycle for the great customer service I experienced. Although I was not a successful hunter in Idaho, I was a happy one. Thanks again."
